Enterprise resource planning system - Microsoft Dynamics NAV (formerly Microsoft Navision)
Microsoft Navision – a modern business management system made in Denmark, dedicated to large and medium business analysis, management and billing. Microsoft Navision completely respects all the requirements and laws of the Republic of Lithuania and the European Union.
While being installed all over the world, Navision system was complemented with the new expansion and development features: company’s activity analysis, e-commerce, customer relationship management, additional functions in reference to latest technologies.
Microsoft Navision solution
Financial management
It is financial module, responsible for the company’s financial operations analysis and storage, managing the budgets and comparing the estimates to the actual data with its help. It is possible to consolidate billing data of two or more companies. Unlimited dimension number is widely used for data analysis. Additionally, fixed asset is recorded in general ledger, calculated using different depreciation methods, maintenance, insurance.
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Customer Relationship Management
Customer Relationship Management (CRM) – is module, dedicated for storing and managing information about company’s relations between clients and customers. This module is useful while planning sales, marketing and handling strategy. Company’s strategy, which encompasses relations between clients and customers in different manners: sales, marketing, service, creation of new products, pricing etc.
The installed CRM into company raises client’s satisfaction (one contacting person; consistent, qualitative, orientated service; quick and effective communication channel; orientated problem solving; non-products sale; clients reliance; every client oneness) and in that way raises company’s profit.
Sales & Marketing
It is a module, dedicated for organizing and managing activities. The main functions are: pricing, reserves and services, order management, campaign pricing management. The module provides general information about parameters of sales processes (sales volume; product’s, client’s, and campaign’s profitability; orders status).
Sales organization and management module is responsible for:
- Assuring that products reach client on time and with competitive price
- Managing sales of companies
- Tracking market stocks
- Centralizing discount management.
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Service management
Qualitative services profitability and outbidding client’s needs analysis module is responsible for controlling and effectively using possible resources, handling services profitability index determination, analyzing client’s demand.
Supply Chain Management
The main purpose of supply chain is to manage client’s demand according to the supply. This functionality enables to manage purchases, production and distribution processes. The main components are: sales, production and distribution management. Your business will become more competitive in a volatile market (proper supply, delivery on time, competitive price) if your company is using supply chain management.
Sales
Sales organizing and management module’s purpose is to assure timely delivery of scheduled production. The scheduled production amount is calculated according to the production needs, scheduled sales and internal company’s orders.
Production
Production organizing and management module’s purpose is to assure effective scheduled production management. With the help of this module help you will be able to modify production methods according to varying clients’ needs, to organize products’ net cost recalculation according to varying production and stocks price.
Distribution
The module is responsible for the flexible and effective distribution management. While using Navision storage functions, you can optimize production flows management, minimal supply balance, production delivery according to the clients’ needs.
Microsoft Navision was expanded with additional functionality: analysis of company’s activity (rendering aggregated information concerning company’s management), e-commerce (orders execution using web technologies) and company’s relations between clients and customers (CRM).
Implementation of the Microsoft Navision solution was done by Danet Baltic, at the following companies:
- Lietuvos Radijo ir Televizijos Centras, AB (Lithuanian Radio and Television center)
- Lietuvos zemes ukio ir maisto produktų rinkos reguliavimo tarnyba, VI (Lithuanian agriculture and food market regulatory service)
- Elkomas, UAB
